Lack of cleanliness. Bed sheets were not changed. Bathroom handle broken.
deepak
2025 年 5 月入住 1 晚
4/10 很差
deepak
与家人出行
2025 年 7 月 13 日
满意:服务设施
不满意:清洁度
Bed sheets were not changed. It had strains.
deepak
2025 年 7 月入住 1 晚
10/10 超赞
Lucrecia
团体旅客
2025 年 7 月 9 日
满意:住宿条件和设施
Clean rooms, friendly staff
Lucrecia
2025 年 7 月入住 1 晚
2/10 糟糕
devin
商务旅客
2025 年 7 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
For the most expensive hotel in the area, I expected atleast the bare minimum.
The neighbouring parking lot had flickering lights which made my room look like a night club dance floor in the night. It was unbearable. The hallways were extremely noisy and I could even hear my neighboring rooms talk. Poor sound isolation. The shower bathtub was brown stained and the caulking around the entire bathroom was brown and dirty, which gave the entire bathroom a dirty look which was contrary to the photos.
There was a small fire on the upper floor from an oil spill from an hvac unit because guess what? The hotel had ongoing mechanical and roof reconstruction WHILE hosting guests. You could hear the roofers hammering nails starting at 9am. There was no evacuation plan from the staff and we couldnt even leave the parking lot because there was only one exit and the fire marshall blocked it.
Please stay away from this hotel until major renovation is done to it.
devin
2025 年 6 月入住 2 晚
10/10 超赞
Ivar
2025 年 6 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Ivar
2025 年 6 月入住 3 晚
10/10 超赞
Robert
2025 年 6 月 16 日
Awesome
Robert
2025 年 6 月入住 2 晚
4/10 很差
Jackie
与家人及幼儿出行
2025 年 6 月 11 日
不满意:清洁度
When we first checked we were told it was a non smoking room and we would be charged if it smelled like smoke... Get to the room and it reeks of smoke. No thanks. They did switch us rooms no problem.
Our bathroom wall had a leak behind the toilet which put nasty water on the floors. The bathroom is also extremely small. Can't even open it shut the door if you sit on the toilet.
Overall it was okay but needs maintenance.
The staff was friendly. Breakfast was okay.
Jackie
2025 年 5 月入住 3 晚
2/10 糟糕
Alison
2025 年 6 月 9 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
One of the worst stays I’ve ever had. Beds were awful. Bathroom was so small you have to stand beside the toilet to be able to close the door. The sheets had stains on them. Will not stay there again. For that price I expect a LOT better.
Alison
2025 年 6 月入住 1 晚
10/10 超赞
Jennifer
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Jennifer
2025 年 5 月入住 1 晚
10/10 超赞
trish
商务旅客
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
Very nice and accommodating front desk staff, rooms are clean , beds very cozy.
trish
2025 年 5 月入住 1 晚
10/10 超赞
Karen
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Karen
2025 年 5 月入住 1 晚
8/10 还可以
Michael
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Location
Michael
2025 年 5 月入住 1 晚
8/10 还可以
Ryan
2025 年 5 月 11 日
Ryan
2025 年 5 月入住 1 晚
10/10 超赞
JAMES
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
EASY ACCESS, ROOM READY, GOOD SERVICE
JAMES
2025 年 4 月入住 1 晚
4/10 很差
Jocelyne
2025 年 4 月 25 日
满意:清洁度
Jocelyne
2025 年 4 月入住 1 晚
6/10 一般
Nicole
与家人出行
2025 年 4 月 24 日
Room was dated.
Nicole
2025 年 4 月入住 1 晚
10/10 超赞
Niveen,Waterloo
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Niveen
2025 年 4 月入住 1 晚
10/10 超赞
Lila
2025 年 4 月 17 日
不满意:员工和服务,清洁度
Lila
2025 年 4 月入住 1 晚
10/10 超赞
Lisa
商务旅客
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lisa
2025 年 4 月入住 1 晚
6/10 一般
hanadi
2025 年 4 月 1 日
Stay was ok overall but the pullout sofa bed didn’t have a mattress on top and gave me a backache
hanadi
2025 年 3 月入住 1 晚
8/10 还可以
Walter
2025 年 3 月 26 日
满意:住宿条件和设施,清洁度
crossing the street to a restaurant
Walter
2025 年 3 月入住 1 晚
10/10 超赞
Danielle
2025 年 3 月 12 日
Danielle
2025 年 3 月入住 1 晚
4/10 很差
patricia
与配偶出行
2025 年 3 月 9 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
I have used Holiday Inn on several occasions and I have never encountered a place like this. The bathroom was uncomfortable, unclean, the common areas were dirty, but the worst of all was that there were children running around everywhere and knocking on the doors. We had to notify security... all night long there was shouting, they were knocking on the doors. It was really a high price to pay for the terrible service we received.
patricia
2025 年 3 月入住 1 晚
10/10 超赞
Chrissy
团体旅客
2025 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A real big plus was the entry door to the back of the parking lot