It could be better since there is a lot of opportunity for hotel, but it was OK, when you do not expect more.Terrible WiFi, practically non-existent in room, missing heating for two days (just added oil heater to the room - no info...).Food depends on No of guests, OK I can say, staff OK, but not interested at all...should be more welcoming and at least smile 😁 Realy reliable transfer to/from gindola.Funny enough ski depo is just a room, no heaters -ok for march but in primarly skiing facility? All together I guess ut us all the same in Bansko except much pricier places.Road to center spooky, construction sites and dogs, no lights ...Owerall for short late skiing OK, price is really OK so there is not much to complain but it is sad that they need just a bit to be really good ...