The view to the valley and the river is perfect. The location is amazing but the hotel looks aged. The spa restrooms were dirty.
Needs some updating
Matilde
2024 年 12 月入住 1 晚
8/10 还可以
Rui
2024 年 12 月 1 日
满意:员工和服务,清洁度
Tudo bom …. O WC enorme mas sem funcionalidade …. O Duche mau… pouco alto, não tem local para colocar o shampoo e não tem cabides para toalhas e roupão…
Desconfortável
Rui
2024 年 11 月入住 1 晚
10/10 超赞
Luis,San Juan
与配偶出行
2024 年 11 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Luis
2024 年 11 月入住 2 晚
8/10 还可以
João
与家人出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Boas condições e bom enquadramento.
É pena o SPA não ter um jacuzzi e o fluxo da agua do chuveiro no quarto ser muito fraco.
João
2024 年 11 月入住 2 晚
6/10 一般
Laurence
2024 年 11 月 13 日
满意:客房舒适度,清洁度
不满意:员工和服务
Nice but....
Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Laurence
2024 年 11 月入住 2 晚
10/10 超赞
Lindsey
2024 年 10 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Go here!
Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Lindsey
2024 年 9 月入住 2 晚
10/10 超赞
Nathalie
与配偶出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent emplacement, chambre moderne et confortable, petit déjeuner un peu décevant par contre.
Nathalie
2024 年 8 月入住 1 晚
10/10 超赞
JOCELYN
2024 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
JOCELYN
2024 年 8 月入住 4 晚
10/10 超赞
alexandre
2024 年 8 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
alexandre
2024 年 8 月入住 4 晚
8/10 还可以
Francisca
2024 年 7 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Francisca
2024 年 7 月入住 4 晚
10/10 超赞
claude
2024 年 7 月 29 日
claude
2024 年 7 月入住 2 晚
10/10 超赞
Søren
与家人出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Flot og hyggeligt hotel, personalet var søde og serviceminded, kan kun anbefale hotellet
Søren
2024 年 7 月入住 12 晚
10/10 超赞
has
2024 年 7 月 19 日
has
2024 年 7 月入住 1 晚
10/10 超赞
Walter
团体旅客
2024 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful surprise
This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Walter
2024 年 6 月入住 3 晚
10/10 超赞
Anders
2024 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing retreat - reason to come back
We only had one night, but it was simply amazing. Do go for the river view which is amazing both night and day.
Great restaurant, lovely secluded pool and beautiful surroundings.
See you again!
Anders
2024 年 7 月入住 1 晚
10/10 超赞
Cameron
团体旅客
2024 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay
We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Cameron
2024 年 6 月入住 1 晚
10/10 超赞
Alexandria
与配偶出行
2024 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Alexandria
2024 年 5 月入住 2 晚
6/10 一般
Nancy,Saint-Hippolyte
与配偶出行
2024 年 5 月 27 日
满意:住宿条件和设施,清洁度
Service lent, nourriture chère et correct. Piscine extérieure non chauffée, besoin d’un casque de bain pour piscine intérieure. L’herbergement en vend au cout de 5 euro. Pas de vignoble pres de l’hôtel.
Nancy
2024 年 5 月入住 2 晚
10/10 超赞
Barbara
团体旅客
2024 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Barbara
2024 年 5 月入住 1 晚
10/10 超赞
Raquel
与配偶出行
2024 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Raquel
2024 年 5 月入住 1 晚
8/10 还可以
Luiz Manuel
2024 年 5 月 1 日
满意:清洁度、住宿条件和设施、客房舒适度
Local agradável com estadia que deixa a desejar!
Hotel com instalações boas em estilo retilíneo, moderno e quartos bons! A despeito de ter observado que o hotel recebe muitos casais apresenta um clima/ambiente de frieza, impessoalidade! Falta um pouco de aconchego na decoração e calor humano no atendimento!
Restaurante com cardápio melancólico e comida sem gosto! Café da manhã precisa melhorar a qualidade dos produtos e a simpatia do atendimento!