此酒店位於池塘泉,距離Main Event Entertainment 1.7 公里,而且距離Lakeline 購物中心和Round Rock Independent School District Athletic Complex不到 5 公里。布魯希溪區域步道和McNeil Crossing (麥克尼爾隧道)亦於 10 公里內。
Extended Stay America Select Suites - Austin - Northwest的評價
I wouldn't return to this place because the property is managed poorly.
Abhishek
於 2024 年 10 月住了 14 晚
2/10 很差
Barbara
2024年6月27日
Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Barbara
於 2024 年 5 月住了 1 晚
2/10 很差
真實旅客
商務旅客
2024年5月25日
不滿:職員與服務
Waiting for confirmation of refund
Was not allowed to check in because the card I presented
For my security deposit was not adequate even though it was a master card debit card that had over $500 available That I have used several times for security deposits, then took the card out of my ridge wallet and a put them on the counter and asked her to pick one, she then told me she was canceling my prepaid reservation, I asked her for proof of refund, she gave me proof of cancellation, not proof of refund. I then had to book another nearby hotel that I’ve used frequently at nearly double the price.
真實旅客
於 2024 年 5 月住了 1 晚
8/10 不錯
Patricia
2024年5月3日
Patricia
於 2024 年 4 月住了 2 晚
2/10 很差
Reginice
商務旅客
2024年5月1日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
Reginice
於 2023 年 3 月住了 2 晚
4/10 欠佳
Carlos
家人同遊
2024年4月23日
不滿:職員與服務、住宿狀況和客房舒適度
Hotel review
People in front desk was not nice, they dont have customer orientation, specially a black lady
They had a mess with reservations
hotel was clean but the mattresses were very uncomfortable .
Carlos
於 2024 年 4 月住了 1 晚
2/10 很差
Breaira
家人同遊
2024年4月18日
不滿:職員與服務
Breaira
於 2024 年 4 月住了 2 晚
10/10 優異
真實旅客
家人同遊
2024年4月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location and nice rooms
真實旅客
於 2024 年 4 月住了 3 晚
6/10 一般
Soumya
2024年4月13日
不滿:整潔度和住宿狀況
Soumya
於 2024 年 4 月住了 1 晚
10/10 優異
Cindy
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Cindy
於 2024 年 4 月住了 1 晚
10/10 優異
Larry
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Larry
於 2024 年 3 月住了 7 晚
2/10 很差
Ayaka
2024年4月7日
不滿:整潔度、職員與服務和住宿狀況
Ayaka
於 2024 年 4 月住了 1 晚
10/10 優異
Donnesha
2024年3月25日
Donnesha
於 2024 年 2 月住了 27 晚
2/10 很差
Trudy
2024年3月16日
不滿:職員與服務、住宿狀況和客房舒適度
I never stayed they took my money
Trudy
於 2024 年 3 月住了 1 晚
6/10 一般
Diego
商務旅客
2024年3月15日
讚好:職員與服務
The Staff was helpful and accommodating.
Diego
於 2024 年 3 月住了 1 晚
8/10 不錯
Jesus
家人同遊
2024年3月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jesus
於 2024 年 3 月住了 2 晚
2/10 很差
Erica
2024年3月7日
讚好:職員與服務
Erica
於 2024 年 3 月住了 1 晚
6/10 一般
Thomas (Winnipeg)
伴侶同遊
2024年3月4日
讚好:整潔度和職員與服務
不滿:住宿狀況
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
Thomas
於 2024 年 3 月住了 1 晚
4/10 欠佳
Mark
2024年3月4日
不滿:客房舒適度
Room not cooling
The AC didn’t work well to hot inside room
Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
Mark
於 2024 年 3 月住了 1 晚
4/10 欠佳
Kenneth
2024年3月3日
Kenneth
於 2024 年 3 月住了 1 晚
2/10 很差
billy
2024年1月12日
不滿:設施服務
billy
於 2023 年 12 月住了 14 晚
10/10 優異
Amy M
2023年11月20日
Amy M
於 2023 年 11 月住了 4 晚
2/10 很差
Stacey
2023年11月5日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst Experience Ever
Check in went fine. However once we got to the room it was not clean, there were drugs (not much but still) left in the top drawer of the dresser as well as the previous occupants clothing, no washcloths, and no remote for the TV. There were roaches crawling around in the hallway, thankfully we didn’t see any in the room. When we brought up the situation with the remote the employee was aggravated and not very nice, but we did get a remote for the tv. When we brought up not having washcloths in the room (so we could even clean it ourselves) the employee said they’re running low and couldn’t give us any. These are just the main complaints I have. We will not be staying at this location or any other location. Definitely the worst experience I have ever had.
Stacey
於 2023 年 11 月住了 2 晚
2/10 很差
Bonishia
2023年11月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Upon checking in, other guest complained about unresolved maintenance issues. No air. Front desk attendance not present.