The front office staff was completely wonderful, shout-out to them for being friendly, cooperative, and making the check-in and check-out process easy. But otherwise, the experience was not that great. There were a good amount of options for breakfast, but whoever was in charge of it seemed to be dictating everything from behind. You had to ask for the most basic things to be served to you, and it was frustrating. The housekeeping staff wasn't friendly at all. When we asked if they could roll their cart out of the way so we could get through the narrow hallway, they were visibly annoyed. And to top it all off, we saw cockroaches in our room, which was a big turn-off. That alone prevented us from eating breakfast at all. Once again, kudos to the front office personnel those were the highlight of the stay. But the rest of the experience definitely brought down the overall rating.