They only cleaned up your room every three days. I didn’t like that at all. I won’t stay there again.
Bridgett
於 2024 年 11 月住了 9 晚
2/10 很差
Chad
2024年11月12日
I used online check-in because I knew my flight was running late. When I got the hotel at 11:30ish PM, they checked me in and sent me to my room. Upon unlocking the door it wouldn't open but a little bit as the security bolt was in place. I said hello but no one would answer. Went back down to the front desk and upon the news they scrambled around for about 20 minutes before admitting they had no more rooms and couldn't find me a single room within 50 miles. Thanks Hyatt, Bravo!
Chad
於 2024 年 11 月住了 3 晚
10/10 優異
Jeffrey
2024年11月10日
讚好:整潔度、職員與服務和住宿狀況
Jeffrey
於 2024 年 11 月住了 1 晚
10/10 優異
Michael
2024年10月25日
讚好:整潔度、職員與服務和住宿狀況
Enjoyed our stay
Michael
於 2024 年 10 月住了 1 晚
10/10 優異
Quameashia
2024年10月18日
Quameashia
於 2024 年 9 月住了 1 晚
2/10 很差
joshua
家人同遊, 寵物同遊
2024年10月5日
Had a reservation for 48 hours...called corporate to confirm 24 hours in advance...full balance charged to card in advance...burned precious fuel during a natural disaster (hurricane helene) to make it for check in and was turned away. Told they weren't accepting new checkins. I was told when i called corporate to confirm our reservation that the facility was operational sans phones. Had to burn more fuel to return my wife and dogs to our destroyed home. Where I sit now...a week later with no power and 3 bottles of water left. I dont blame the staff. She showed me the text message from her GM giving those instructions. I got no email, text or call. No follow up later to check on my family. Very disappointed.
joshua
於 2024 年 9 月住了 6 晚
10/10 優異
Sunji (Richmond)
2024年10月4日
讚好:整潔度
Sunji
於 2024 年 9 月住了 1 晚
10/10 優異
Marilyn
2024年9月28日
Marilyn
於 2024 年 9 月住了 1 晚
6/10 一般
Shenay
2024年9月22日
讚好:職員與服務和住宿狀況
Shenay
於 2024 年 9 月住了 3 晚
2/10 很差
Adrian
家人同遊, 商務旅客
2024年9月19日
不滿:整潔度和住宿狀況
Stayed here many times. This was by far, the worst experience I’ve had at this hotel. I don’t plan on using this hotel ever again. I caution anyone who stays here to walk through your room when you first enter and make sure it’s clean enough for you to stay.
Adrian
於 2024 年 9 月住了 1 晚
10/10 優異
Raheem
家人同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was great.
Raheem
於 2024 年 9 月住了 1 晚
10/10 優異
Erin
親子同遊
2024年9月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean, convenient, and offered a pretty decent breakfast. Teeva( I believe her name is) was exceptionally nice and inviting with the guests. I appreciate the service and will definitely stay again if ever in the area!
Erin
於 2024 年 9 月住了 2 晚
10/10 優異
John
2024年9月13日
讚好:整潔度、職員與服務和住宿狀況
Good
John
於 2024 年 9 月住了 1 晚
10/10 優異
cindy
家人同遊
2024年9月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Next time I’m visiting Augusta, I’m coming here!! I loved it. Very convenient to everything. All staff is friendly and very nice. Thank you!
cindy
於 2024 年 9 月住了 1 晚
10/10 優異
KIMEKA
2024年9月7日
KIMEKA
於 2024 年 8 月住了 1 晚
10/10 優異
Vanessa
2024年9月7日
讚好:整潔度、職員與服務和設施服務
It was clean. Staff was professional but friendly
Vanessa
於 2024 年 8 月住了 1 晚
10/10 優異
Brad
2024年8月23日
Brad
於 2024 年 8 月住了 1 晚
8/10 不錯
Echo
伴侶同遊
2024年8月19日
讚好:整潔度、職員與服務和設施服務
Stay was nice. Room was decent. Not the best Hyatt I’ve stayed at. Our room smelled funny like mildew or maybe it had been smoked in before. After using the shower, the smell got stronger. Other then that, we had no issues.
Echo
於 2024 年 8 月住了 2 晚
6/10 一般
Juliette
家人同遊
2024年8月19日
讚好:職員與服務和客房舒適度
Third time wasn’t a charm
There was a bug in my room and near the codffee station, so the staff accommodated my family accordingly. This is our third time staying in the hotel, but unfortunately, this was the first time I experienced anything like that. The staff is always super friendly. This is the first time that I saw bugs in the room.
Juliette
於 2024 年 8 月住了 2 晚
10/10 優異
Jarvis
親子同遊
2024年8月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the pool and breakfast. The staff were friendly and helpful.
Jarvis
於 2024 年 8 月住了 2 晚
2/10 很差
Ted
2024年8月15日
Ted
於 2024 年 8 月住了 1 晚
10/10 優異
Sandra
2024年8月11日
讚好:職員與服務和住宿狀況
Nice hotel. Very convenient.
Sandra
於 2024 年 8 月住了 2 晚
6/10 一般
Jennifer
商務旅客
2024年8月8日
讚好:職員與服務和設施服務
不滿:整潔度
The area was nice. The only downfall was the room smelled bad and stains on the floors.