I was soooo disappointed with Lylo, I booked 2 queen rooms in feb which I was told I could pay on arrival....2 fukin days later they took the funds out of my credit card Lylo blamed Expedia and Expedia blamed Lylo FFS arrived yeaterday for Pearl Jam concert and was told I had 1 queen room and 1 double and told I would get a refund ok wasnt gunna make a fuss, but then was told to get my refund to contact Expedia, do you know how hard that is and the amount of effort involved for probably $20 refund was so upset with this whole service and situatikn, will not use Expedia or Lylo again, very dissapointed let down, and totally dissatisfied with the whole process