No-one at reception... Working remotely. Disappointing in that I couldn't get local info from reception.
Missing crockery and utensils. Safe was inaccessible as it was locked before we arrived. Previous user left rubbish in the under bench bin.. This should not have been there. Bedroom light flashed when turned on. The freezer box desperately requires defrosting ... These should have been checked and rectified after each booking.
The accessibility shower was great, but the bathroom tiles became very slippery from condensation making it dangerous for people with disabilities.
When I rang the remote worker they offered to send someone in to sort issues, but we were heading out and uncertain of our return time, so advised them this was just to let them know these issues needed to be dealt to.
The unit was warm, quiet, and clean (apart from someone else's rubbish not being removed). It was very convenient for our early morning appointments. I would seriously consider booking here again.
Kathryn
於 2024 年 8 月住了 1 晚
8/10 不錯
Chris
2024年7月13日
Chris
於 2024 年 7 月住了 1 晚
8/10 不錯
Eric
家人同遊
2024年7月8日
讚好:整潔度、職員與服務和住宿狀況
Easy and convenient. Quiet place
Eric
於 2024 年 7 月住了 2 晚
6/10 一般
Sam
家人同遊
2024年6月1日
讚好:設施服務
The property was easy to get to, ample parking for everyone. Staff member on check in was nice, check in was easy and upon arrival the room was in good order.
Unfortunately there were a few issues. Firstly a previous occupant had broken a bed leg and once found it was easy enough to wedge into the right spot (wouldn't screw in though). Next , one of the curtains had been torn where the hook was meant to go, so it was difficult to close. Next, after the first night, none of the used towels were removed or replaced and the bin was not emptied, luckily we managed to catch a staff member before she went home to get a couple of clean towels. Checking out in the morning after the second night, the office was still closed and curtained at 10am, but a box was provided to drop off keys. Seemed like there was an issue with staffing unfortunately this weekend.
Sam
於 2024 年 5 月住了 2 晚
6/10 一般
Jan
親子同遊
2024年4月2日
不滿:整潔度、職員與服務和住宿狀況
Paid for extra person but there was only 4 of everything. Cups cutlery chairs etc.Dirty bathroom. Bed only half made. No extra towels or pillows.No complimentary milk
Could'nt contact managers. Nearby room noisy all night. Very bad experience for the price
Jan
於 2024 年 3 月住了 3 晚
8/10 不錯
Wendy
2024年3月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wendy
於 2024 年 3 月住了 3 晚
6/10 一般
Richard
家人同遊
2024年3月24日
不滿:職員與服務
The size of the room was fantastic, lovely kitchenette. Clean bathroom
The room was alittle dusty, bits of rubbish under the bed.
Richard
於 2024 年 3 月住了 1 晚
8/10 不錯
David
商務旅客
2024年3月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
$30 charge for dishes
Something to watch out for here, in the small print on a4 page in room is a note saying $30 charge if you don't do your dishes.
This worries me as how do i know that last person did the dishes hygienically and didn't just rise and put away.
1st time i have seen this sort of note and fee..
David
於 2024 年 3 月住了 1 晚
10/10 優異
Upokoina
伴侶同遊
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like everything except the day that i arrived there was no sky but everything else was perfect thankyou
Upokoina
於 2024 年 3 月住了 3 晚
8/10 不錯
Vanessa
伴侶同遊
2024年3月11日
讚好:整潔度和住宿狀況
I think the reception should understand the job properly