Unfortunately, my experience at this Hyatt location wasn’t what I expected. When we arrived at night, the lady at the front desk was a bit rude and didn’t make us feel welcomed. Once we got to our room, it looked like it hadn’t been properly cleaned — it felt like the last guest had just left. We requested a different room, and while they did change it for us, the new room was barely any cleaner.
As for breakfast, it was okay but nothing special. It was the same selection every day with no variety, which made it a little boring after the first day.
Overall, I expected a better experience from Hyatt. Hopefully, they can improve their customer service and room cleanliness moving forward.