Arusha Family Hotel

"The staff is very welcoming and friendly. The restaurant was willing to accommodate our dietary restrictions without any issues. Juma went above and beyond to help with a vegan diet. The room was clean and the grounds/garden were beautiful. The hotel could use some upgrades, but they make up for that with their amazing staff!"

"Good all round. "

"Wonderful property. Staff were so courteous & friendly. Food was absolutely fantastic. Checked in as guest..left with lifelong friendships. "

"My friend and I stayed here for two days and we were beyond disappointed. The hotel is very overpriced and the services and food provided are subpar. Food and drinks are priced quite high for the region and the quality was very unimpressive. The beds are very hard and uncomfortable and there is no AC in the room! It was very hard to sleep due to the high heat and humidity in the room at night. We have stayed in 3 other mid-budget hotels this trip and all of them had in room AC units. WiFi...

"The place is what you pay for I guess. You'd think £60 would go farther in Tanzania but apparently not, Arusha is expensive. Basically, rooms are like prison cells, bathrooms terrible, and it took a few tries to find a room with working aircon. Staff were friendly enough if a little inefficient. What is with having to ask for toilet paper all the time - just have some in the room, its a basic necessity!!!"

"we were disappointed. we expected more. also we did not like the food. there are no restaurants near by-so we had no choice but to eat in the lodge"

"We were taking the shuttle bus to Nairobi and we were picked up at this hotel. Very clean but the amenities are sparse: 1 towel, 1 bottle of water, 1 soap, no shampoo. Bathroom needs attention, no lighting above sink, faucet turns at base when turned on. Hot water for shower is a plus."