Pillows and beds could be better
Everything else is excellent
Karla
於 2025 年 1 月住了 1 晚
10/10 優異
Walter
伴侶同遊
2025年1月15日
讚好:整潔度、職員與服務和住宿狀況
I didn’t like sewer smell in some areas and just a little pricy.
Walter
於 2025 年 1 月住了 1 晚
4/10 欠佳
Jeff
伴侶同遊
2025年1月12日
讚好:整潔度和設施服務
Very neat building, nice facilities. The spa was fantastic, MOST of the staff was lovely, the housekeeping staff and the service staff in the pool area and the spa were all lovely… however, front desk staff was a master class in poor hospitality… tried to settle food and beverage charges the night before an early departure so we could simply drop keys and depart in the am and was treated like a common criminal who couldn’t afford the room (that was already paid for) — they repeatedly requested to write my cc info down… on a notepad…seemed sketchy. inquired about coffee ahead of an early departure and was told it was impossible — only to arrive at the front desk area to find coffee…probably could’ve just told us there would be coffee ready at the desk. checkout took 20 minutes — making us late (this is why we tried to handle charges the night before). All in all a really neat building (worth checking out the space and having a drink) and event space looks amazing, but the hotel itself is lacking in the hospitality department. We did not feel welcome—and we were staying in one of the nicest suites on the property. Definitely can do better in Antigua. I rarely write reviews unless they are glowing, but the front desk staff in this place clearly profiled us as trash—we are respectful kind travelers who love a great hotel expensive or not. Disappointing.
Jeff
於 2025 年 1 月住了 4 晚
10/10 優異
Maria
家人同遊
2025年1月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property and staff. The common areas are fantastic. Very well preserved Spanish architecture and vibe. Hallways are lined with art, archeological items, sculptures and plants. Our room was spacious and comfortable, well supplied with Occitane and Provence toiletries. Parking was very convenient but was a bit difficult to find without instructions or an address. The only downside was that our room was dark and did not have a view. However, it had access to the roof, which had incredible views.
Maria
10/10 優異
David
家人同遊
2025年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have traveled to a lot of Countries and stayed in a lot of Hotels. This is really an awesome place to stay:
David
於 2025 年 1 月住了 1 晚
8/10 不錯
Victoria
2025年1月8日
讚好:整潔度、職員與服務和住宿狀況
I wish we can have access to the sauna even if you are not getting a massage but other than that it was a great experience.
Victoria
於 2025 年 1 月住了 3 晚
10/10 優異
Carlos
家人同遊
2025年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a place that I will keep coming back to, always. It is my favorite hotel in Antigua, and one of the very best and amazing in the world.
Carlos
於 2025 年 1 月住了 4 晚
2/10 很差
Marcos
家人同遊
2025年1月4日
讚好:整潔度、設施服務和住宿狀況
Upon check-in, we were informed that there would be noise due to ongoing renovations. This is information that should be disclosed beforehand, as it can influence the decision to stay at the hotel.
The purpose of our trip was to relax (which is why we paid for a room with a spa), but it turned out to be the complete opposite. Starting at 7:00 a.m., there was noise from an evangelical church, compounded by the renovation noise.
Marcos
於 2025 年 1 月住了 1 晚
10/10 優異
Irving (Bayonne)
2025年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Out favorite hotel!
Irving
於 2024 年 12 月住了 1 晚
10/10 優異
April
親子同遊
2025年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with kind and efficient staff. The room service and main restaurant were excellent. I only wish someone provided a tour of the facilities, I am sure we missed much of the art and learned from a couple staying offsite that they have a sister hotel with restaurant in the mountains
April
於 2025 年 1 月住了 2 晚
10/10 優異
Kimberly
2025年1月1日
Kimberly
於 2024 年 12 月住了 2 晚
10/10 優異
Sherwood
家人同遊
2024年12月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easily my favorite place to stay in Antigua. It's five star all the way around. And the mountain top property (Serra) is also a must visit.
Sherwood
於 2024 年 12 月住了 3 晚
10/10 優異
Nancy (Colleyville)
親子同遊
2024年12月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check-in and parking is very safe underneath the hotel. Rooms are very clean and you can't hear your next door neighbors at all. Walkable to all of the local restaurants and shops. We had the breakfast buffet on Sunday morning and it was huge with lots of great options to eat. My husband used the workout room one afternoon next to the pool. The kids played in the pool and we visited a few of the museums at the resort. Friday night they had a wedding outside and the band played till midnight. It was quiet on Saturday night. Beautiful property and lots of history.
Nancy
於 2024 年 12 月住了 4 晚
6/10 一般
Deanna (Lake Worth)
2024年12月29日
讚好:整潔度、職員與服務和住宿狀況
Deanna
於 2024 年 12 月住了 2 晚
10/10 優異
Rodolfo
家人同遊, 親子同遊
2024年12月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel.
Rodolfo
於 2024 年 12 月住了 1 晚
10/10 優異
jagruti
伴侶同遊
2024年12月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Recommend to anyone
jagruti
於 2024 年 12 月住了 2 晚
10/10 優異
Carl
2024年12月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Carl
於 2024 年 12 月住了 2 晚
10/10 優異
Kimberly
2024年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kimberly
於 2024 年 12 月住了 2 晚
10/10 優異
DIEGO
2024年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
DIEGO
於 2024 年 12 月住了 1 晚
10/10 優異
Lionel
家人同遊
2024年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Construction near. Noise and dust in the stairs to the spa
Lionel
於 2024 年 12 月住了 1 晚
10/10 優異
Jorge
伴侶同遊
2024年12月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Las oferta de vinos es muy limitada para un hotel de este nivel