I stayed in the hotel for four days with my kids and parents. The hotel overall is good compared to others in the city. Just the hotel is still on the construction nearby and therefore when we had breakfast in outdoor area there's so many flies. Other than that, I would say it's satisfied and the restaurant manager was so nice to my kids. I'm particularly impressed by the manager Joyce who handled my grievance on a misunderstanding about the shuttle bus service. She managed it in very professional and sophisticated manner. The Korean lady in the reception is also very nice and polite. We have rented a car in Hertz there but it's quite expensive.
Mary
4/10 欠佳
Michael
家人同遊
2024年12月19日
讚好:整潔度、設施服務和住宿狀況
The buffet breakfast was wonderful! My only complaint is our arrival. We used GPS to find the hotel. The luggage and valet men told us we were at the wrong place and sent us across to a different hotel. This was wrong so we came back, as we drive back he is yelling at us to turn around and go the other way, he was screaming. Finally we ignored him and went to check in at the front desk, yes we were at the right hotel. Maybe that guy was new but his behavior was not something tolerable after our exhausting travels. Later my husband tried to go get his phone out of our car, since they only offer valet they tried to charge him full valet service for retrieving his phone. The breakfast was great but I would never stay here again.
Michael
於 2024 年 12 月住了 1 晚
4/10 欠佳
sean j
2024年12月11日
不滿:整潔度
The quality of the food was very poor, all the food i received weather i ordered or buffet style was always cold. Had to send back my soup my fries and at that point i gave up. I started to order in from other places.
The water was never hot just warm in the shower. The bed was very uncomfortable, very hard, slept on the sofa in the living room.
T
sean j
於 2024 年 12 月住了 3 晚
10/10 優異
Joseph Jay (WHEELING)
2024年12月4日
Joseph Jay
於 2024 年 11 月住了 1 晚
10/10 優異
Ruffa mae
2024年12月2日
Ruffa mae
於 2024 年 11 月住了 1 晚
8/10 不錯
Indira
伴侶同遊
2024年11月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We made a reservation for the previous night to guarantee an early check-in because our flight was arriving at about 4:30am. The lady that checked us in was so kind and helpful, she let us stay until 1pm when the normal checkout time was 11am. We were so tired from traveling so the extra time was very much appreciated.
Indira
於 2024 年 11 月住了 1 晚
10/10 優異
Thomas (San Bruno)
家人同遊
2024年10月17日
讚好:設施服務
It is simply the best!
Thomas
於 2024 年 10 月住了 4 晚
8/10 不錯
Cherry Anne
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel itself is good. The staff is friendly. There’s a lot of renovation ongoing on the hotel. My small nit is there’s not much to do in the area except for the casino. There’s a 7-11 across the street that is not so convenient given it’s a 6-lane road cross and no zebra crossing. But it’s the only place where you can buy anything. The water pressure is also too low (on the 5th flr) for the rain shower, but handheld one works fine. There is a shuttle going to a nearby SM mall but I didn’t get to try it. Recommend the in-room massage service.
Cherry Anne
於 2024 年 10 月住了 1 晚
8/10 不錯
Maritoni
家人同遊
2024年10月11日
讚好:職員與服務
不滿:住宿狀況
The property was fine, however, during our stay, there was a huge leak in the hallway right outside our door. Also, there was work being done in one of the main hallways, which affected my father's transport from his room to the lobby, since he is in a wheelchair. Also, the bed was super hard. When we arrived, there was an open coke can on our balcony. The casino is nice and I like that this property is connected to it. The front registration staff was very nice and helpful.
Maritoni
於 2024 年 10 月住了 2 晚
10/10 優異
Dylan Joseph
商務旅客
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed my stay.
Dylan Joseph
於 2024 年 9 月住了 1 晚
10/10 優異
Gener
多人同遊
2024年9月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff always greet guests with smile.
Gener
於 2024 年 8 月住了 1 晚
8/10 不錯
Jong Du
2024年8月29日
讚好:整潔度、職員與服務和住宿狀況
Jong Du
於 2024 年 8 月住了 1 晚
10/10 優異
Jean Guat See
2024年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jean Guat See
於 2024 年 8 月住了 3 晚
4/10 欠佳
真實旅客
多人同遊
2024年8月20日
讚好:職員與服務
不滿:設施服務和住宿狀況
15년전부터 이용 하던 호텔이라서 낡고 조금 지저분 한건 이해가되지만, 그동안은 훌륭한 조식 서비스로 모든게 이해 할수 있었던 호텔이다. 지금은 형편없는 조식과 우울하고 침울한 느낌의 호텔처럼 느껴진다~전혀 신나지 않은 분위기이며, 낮에 공사 소리로 약간의 불편함도 있다! 단지, 하우스키퍼의 깨끗한 객실 정리만 마음에 들었다. 지난 15년 동안 잘 이용 했지만, 이제 다시는 이용 하지 않을것 같다
真實旅客
於 2024 年 8 月住了 4 晚
10/10 優異
SANG HYUN
商務旅客
2024年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SANG HYUN
於 2024 年 8 月住了 1 晚
10/10 優異
Maria Cecilia
家人同遊
2024年8月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel at affordable prices! Great breakfast buffet. Second time here .
Maria Cecilia
於 2024 年 7 月住了 1 晚
8/10 不錯
YONG SEOK
2024年8月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was ok to staying, clean and comfirmatable
YONG SEOK
於 2024 年 7 月住了 8 晚
10/10 優異
JOSHUA
家人同遊
2024年8月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very comfortable time. The staff were on top of everything we needed and much more.