Maria at the front desk was excellent! She helped a few Texans navigate Amsterdam. She helped us order food and was kind, considerate and entertaining. She deserves a raise!
Terri
於 2024 年 11 月住了 1 晚
2/10 很差
Oscar
商務旅客
2024年11月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hotel that you arrive to is about as far from what you book as is possible to be. Instead of a fancy glass building, you arrive at what best can be described as a normal, rather run down, house. From there things went downhill. I was put up in a windowless room underground. This is not really an issue, if it wasn't for the fact that the room was horribly cold and humid to a point when condensation was running on the walls (as I entered the room).
Had it not been for the fact that I only stayed one night I would have required to have my money refunded - this hotel is not a hotel, it is a fraud.