Though the staff was kind, this hotel in no way approximates four star accommodations. The website is slick and the photos are beautiful, but the reality is that the four story building combines multiple “hotels,” apartments, and office space. The breakfast area is fine, and the bathrooms alright (except our shower did not drain properly), but the rest of the facility is tired, worn down, and in some places truly not clean or in good repair. I wish we could get a refund!