Extremely friendly staff who greets you each time they sees you. And they are very accomodating, helping me to book taxis and tuk tuk for my excursions around the area.
The rooms are big and clean, very value for money.
However, I would love to have them renting out bicycles for people to cycle out of the compound instead of just within the resort.
Yap
於 2024 年 3 月住了 1 晚
8/10 不錯
Aditya
伴侶同遊
2024年2月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, clean and comfortable. Food was decent
Aditya
於 2024 年 2 月住了 1 晚
10/10 優異
Trinanjan
家人同遊, 伴侶同遊
2023年12月23日
讚好:設施服務
Excellent experience. Would love to come back
Trinanjan
於 2023 年 12 月住了 1 晚
10/10 優異
VINEET
2023年12月11日
VINEET
於 2023 年 12 月住了 1 晚
10/10 優異
Deepak
伴侶同遊
2023年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property in great location, right on backwaters. Room was excellent and new like condition. Thoroughly enjoyed my stay.
Deepak
於 2023 年 3 月住了 2 晚
10/10 優異
Samir (Dhahran)
家人同遊
2023年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s unique lakefront location allowed us to access houseboats and smaller shikaras from the hotel itself. The staff (reception, restaurant, and housekeeping) were extremely helpful, courteous, and efficient. We stayed in the Premium and Elite rooms that were tastefully appointed with intricately carved wooden furniture alongside modern lighting and appliances. The property has a fabulous pool that was really popular with the guests. Breakfast and dinner buffets at the restaurant were delicious and amazing in variety. The grounds and surroundings were lush with local foliage and tropical flowering plants. A few turkeys and geese on the property were quite intriguing especially for kids. Very family friendly resort.
Samir
於 2023 年 2 月住了 2 晚
10/10 優異
Samir (Dhahran)
2023年2月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Samir
於 2023 年 2 月住了 2 晚
4/10 欠佳
Pawel
2023年2月19日
Pawel
於 2023 年 2 月住了 3 晚
10/10 優異
Roy
2022年11月28日
Roy
於 2022 年 11 月住了 2 晚
4/10 欠佳
David (Milano)
伴侶同遊
2022年8月7日
讚好:整潔度
不滿:職員與服務和設施服務
In terms of the property itself, no issues. A lovely property in a very tranquil location. However, in terms of the treatment by the staff, and facilities on offer, terrible. Little that was offered on the Expedia site was in fact available, and the excuse was that because it was low season, such things (including the spa, which was one key reason for booking here) were not available.
David
於 2022 年 6 月住了 2 晚
8/10 不錯
真實旅客
2020年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 3 月住了 3 晚
6/10 一般
Karen (Washington, USA)
家人同遊
2020年2月5日
讚好:整潔度
不滿:設施服務
The property is beautiful. However, a lot of it is still under construction. Nowhere on the hotel's website was this indicated or in any way communicated to us. We weren't told that our suit was adjacent to one that was under construction. It wasn't a good surprise! We spent a lot of time contacting the front desk because the services that you expect to receive at any other hotel (at this price) weren't provided or things that were promised weren't delivered (toilet paper, bottled water and additional bed). Our suit wasn't cleaned the second day of our stay because the cleaning crew was too busy and they came to do so close to bedtime.
The restaurant and the staff were fabulous! Great food. I eat gluten/dairy free and they were very helpful. However, they don't serve alcoholic beverages. Again, nowhere on the hotel's website was this indicated or in any way communicated to us.
There aren't any amenities for kids here. The "playroom" has a couple of board games. Don't plan on catching an Uber from here.
If you are looking for a beautiful location with excellent customer service (until they get their act together at this one), I recommend traveling down to the The Raviz Ashtamudi instead.
Karen
於 2019 年 11 月住了 2 晚
10/10 優異
Melvin
家人同遊
2020年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great family holiday
Wonderful trip, great for kids and adults alike. Can include more activities that would make it amazing. Spa massages are worth a trial too.
Melvin
於 2020 年 1 月住了 2 晚
10/10 優異
真實旅客
2019年11月1日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 10 月住了 2 晚
10/10 優異
Steven
2019年4月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stunning location in Alleppey
Fantastic luxurious new build hotel. Beautiful pool. Great staff and excellent value and tasty food. Wish we’d had time to stay longer. Upon our art st check in the receptionist arranged a two hour boat trip through The backwaters
Steven
於 2019 年 4 月住了 1 晚
4/10 欠佳
MARTINE
2019年4月18日
讚好:整潔度和客房舒適度
不滿:職員與服務
accueil obséquieux
petit déjeuner, les prix ne sont pas indiqués
pas d'explications précises pour les possibilités d'excursions, prix, conditions