「Nuestra experiencia en Armenia Hotel tuvo aspectos positivos, pero quedó marcada por un problema serio con el cobro del IVA.
Somos colombianos residentes en el exterior y presentamos pasaportes estadounidenses. El hotel insistió en cobrarnos el 19 % de IVA argumentando que, por tener doble nacionalidad, no aplicaba la exención. Después de reclamar insistentemente y reunirnos con el gerente, el contador y servicio al cliente, finalmente nos devolvieron el dinero. Sin embargo, manifestaron que...
「it's one of the best place i have stayed! when you opening the window in the morning, a group of cows leisurely grazing on the grass, the river, the sun made everything like a paradise. the hosts are very passionate of what they do, the place and facilities are very well maintained. location is in the middle of cocora valley and salento. great experience.」
「We really enjoyed our stay at Terasu. The staff were incredibly helpful and so kind. Things worth flagging is that if you have a room close to front of the hotel it will be very loud because of the street close by.
Nonetheless breakfast was great and varied. Views from the hotel were also gorgeous.And the facilities were great - we made use of the sauna and hot tub too.」