We had a 3 night break and the suite was suberb. Only let down was we were told they dont replenish the teas, coffees &milks in the room that once youve used them you have to buy if you want more. Which we thought was a bit mean. Otherwise we enjoyed our stay.
tracey
於 2024 年 11 月住了 3 晚
10/10 優異
Paul (Princess Risborough)
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Paul
於 2024 年 9 月住了 4 晚
6/10 一般
alex
伴侶同遊
2024年10月22日
讚好:整潔度
We did not receive our room upgrade , the pool was so cold it could not be used . The pool loungers where filthy , The aircon in the room didn’t work properly , we where missing our bedside table .. the eggs at breakfast where awful , to vinegar for poaching was so strong you could not eat them , same as the scrambled eggs they where chunky and flavourless , very poor .
alex
於 2024 年 10 月住了 2 晚
4/10 欠佳
Morgan
2024年10月20日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
I arrived after traveling for over 36 hours. I wanted to shower and go to bed. Upon arrival, there was no working air conditioning in my room and I had reserved a king size bed, but only had 2 twin beds in my room. I was told that someone would come to push the beds together and fix the AC. I had to call more than 4 times before someone tried to fix the AC which was never fixed and I waited over 4 hours. I ended up moving the beds myself since no one came to help. I ordered room service, and it was terrible food. The shower in my room also was broken and sprayed water everywhere. As far as the amenities, it was rainy and cold so you couldn't use the outdoors or the pool. The area around the hotel has nothing but golf courses. The next morning when I tried to see if I could get any compensation for my awful stay, they offered me nothing. They were rude.
Morgan
於 2024 年 10 月住了 1 晚
10/10 優異
Jonathan
多人同遊
2024年10月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very very nice
Jonathan
於 2024 年 10 月住了 2 晚
10/10 優異
Anne (New York)
2024年10月7日
讚好:整潔度、職員與服務和住宿狀況
Excellent staff. Very quiet.
Anne
於 2024 年 9 月住了 3 晚
10/10 優異
Annette
家人同遊, 伴侶同遊, 多人同遊
2024年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely lovely hotel, I found all of the staff to be very pleasant, friendly, attentive and helpful. The accommodation cannot be faulted, very spacious, comfortable and spotlessly clean.
The public facilities were clean despite being high use areas.
The pool area is very pleasant and relaxing as were the bars on both levels of the hotel.
We ate in the restaurant on our first evening and found the food to be very good along with the service.
I wouldn’t hesitate to recommend this hotel and have in fact booked to stay again soon!
Annette
於 2024 年 9 月住了 3 晚
10/10 優異
Audrey
伴侶同遊
2024年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our third time to stay at this property.
We had an amazing experience once again .Could not fault anything. Will definitely return again next year.
Brendan and Audrey Buggy.
Audrey
於 2024 年 9 月住了 9 晚
10/10 優異
Deborah
伴侶同遊
2024年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent size suite, very well thought out
Pool area had plentiful loungers
Breakfast very good choice
Prices steep for food and drinks
Deborah
於 2024 年 9 月住了 2 晚
10/10 優異
Iain (Glasgow)
2024年9月11日
讚好:整潔度、職員與服務和住宿狀況
Iain
於 2024 年 9 月住了 7 晚
10/10 優異
Lloyd
2024年8月4日
Lloyd
於 2024 年 7 月住了 4 晚
8/10 不錯
Jeppe
2024年7月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay, but over crowded pool area
Jeppe
於 2024 年 7 月住了 2 晚
10/10 優異
Eric
2024年7月9日
讚好:整潔度、職員與服務和住宿狀況
Eric
於 2024 年 6 月住了 4 晚
10/10 優異
Daniel
家人同遊
2024年7月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Daniel
於 2024 年 6 月住了 7 晚
10/10 優異
Jenny
伴侶同遊, 多人同遊
2024年7月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a fabulous hotel!!!! Wonderful staff who go above and beyond. The breakfast is excellent. We will be back.
Jenny
於 2024 年 6 月住了 4 晚
10/10 優異
Martin
多人同遊
2024年6月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Martin
於 2024 年 6 月住了 1 晚
8/10 不錯
Alison
2024年6月26日
讚好:整潔度、住宿狀況和客房舒適度
Well worth a stay
Beautiful hotel lovely rooms and amazing beds
Alison
於 2024 年 6 月住了 1 晚
10/10 優異
Ali
伴侶同遊
2024年6月19日
讚好:整潔度、職員與服務和住宿狀況
Stunning hotel. Great facilities. Well maintained. Lovely staff. Paulo was especially welcoming and helpful. Dropped everything to assist us. Great service!
Ali
於 2024 年 6 月住了 4 晚
2/10 很差
Karl
2024年6月9日
Karl
於 2024 年 6 月住了 7 晚
10/10 優異
George David
2024年6月6日
讚好:整潔度、職員與服務和住宿狀況
George David
於 2024 年 6 月住了 3 晚
10/10 優異
Shona
2024年5月13日
Shona
於 2024 年 5 月住了 4 晚
10/10 優異
James
多人同遊
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic facility and staff are very helpful
James
於 2024 年 5 月住了 1 晚
10/10 優異
Dorcas
伴侶同遊
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice accommodation- breakfast outstanding. Staff wonderful - our only gripe was the cost of drink in the bar!
Dorcas
於 2024 年 4 月住了 5 晚
10/10 優異
Suzanne
伴侶同遊
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely accommodation, staff very attentive, professional and friendly. Great location in thd middle of Quinta do lago. Will definitely return