There was a fire in the third floor ice maker at 9pm and the entire hotel was evacuated and we had to cut our trip short. No compensation was offered. We have not been contacted by the hotel other than an automated email asking us to rate our stay.
Jacob
2025 年 4 月入住 2 晚
2/10 糟糕
Marlene
与家人出行, 团体旅客
2025 年 4 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately during our two night three day stay there was a fire in the facility. We had to find our own accommodations and pay for it.
Marlene
2025 年 4 月入住 2 晚
6/10 一般
Roxana
与家人出行
2025 年 4 月 2 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff was all extremely nice but the condition of the hotel is very outdated. The walls and ceilings are all cracked in the room as well as hallway. Upon entering my room there was dry yellow pee stain on my toilet seat which means it was not cleaned . The property needs full renovation and better deep cleaning.
Roxana
2025 年 1 月入住 1 晚
10/10 超赞
Esteffany
2025 年 3 月 30 日
Esteffany
2025 年 3 月入住 1 晚
10/10 超赞
Charlie
与家人出行
2025 年 3 月 29 日
I enjoyed my stay
Charlie
2025 年 3 月入住 1 晚
4/10 很差
Karen
与家人出行, 商务旅客
2025 年 3 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
uneven floor, crappy paint job, horrible chemical smell. this hotel at best seems more like a motel 8. However, The bed was at least clean and comfortable, and the a/c unit filters seem cleanish.
Karen
2025 年 3 月入住 1 晚
10/10 超赞
Kathleen
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly and accommodating. When they found out we traveled with 7 kids, they let us into the rooms early. Rooms were clean and well stocked. The kids had a great time swimming. Breakfast had plenty of options for everyone. Overall, a very wonderful weekend. Definitely will book again!
Kathleen
2025 年 3 月入住 1 晚
8/10 还可以
Angela
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a quick stay for my son’s 12th birthday and we had a great stay
Angela
2025 年 3 月入住 1 晚
10/10 超赞
Arquimedes
2025 年 3 月 7 日
Arquimedes
2025 年 2 月入住 1 晚
10/10 超赞
Yajaira
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Yajaira
2025 年 2 月入住 2 晚
10/10 超赞
Amy
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Amy
2025 年 2 月入住 1 晚
2/10 糟糕
Kyle
2025 年 2 月 17 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
No hot water! I went skiing all day and wasn’t able to take a shower. What a joke! Do not stay there. I was told repeatedly it would be fixed in a few hours. I should be refunded.
Kyle
2025 年 2 月入住 1 晚
2/10 糟糕
Giselle
2025 年 2 月 15 日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
We had such a bad experience with the breakfast. The lady working in the area was so mean and nasty with us. Knowing we didn’t speak English, and I asked her a simple question around Help with the pancakes, she was so mean and slamming everything
Giselle
2025 年 2 月入住 1 晚
10/10 超赞
danielle
2025 年 2 月 12 日
满意:清洁度、服务设施、住宿条件和设施
The process was simple. The young woman at the desk was very professional and friendly! That combination makes for a welcoming environment.
danielle
2025 年 2 月入住 1 晚
10/10 超赞
David
与家人及幼儿出行, 与家人出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff at front desk and all
David
2025 年 2 月入住 1 晚
8/10 还可以
Hardin
2025 年 1 月 21 日
满意:住宿条件和设施
Hardin
2025 年 1 月入住 1 晚
10/10 超赞
Patricia
与配偶出行
2025 年 1 月 19 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Even tho this property was undergoing a slight bit of reservation, a strong point was the degree of quiet and lack of traffic noise even tho it was just off a major Interstate Hwy. However there are obvious areas where they need improvement. First thing I noticed was the extremely frayed and old bathmat; it really belonged in a landfill. The shower had black mildewed and cracked calk pretty much along the entire thing... an oversight that really should have been caught by the handyman. The hallway carpet in front of and down the hallway had white stains that seemed like they were there a long time. A few doors down a ceiling tile had been removed and exposed a leaking pipe which had a garbage can under it to collect the water. It wasn't a new leak as the hallway had a stale mildew smell; again... a plumber should have been called out for and emergency repair, not left broken. Just across the hall, painters tape was left and created an uncared for appearance.
These issues had nothing to do eith renovation (in fact we saw none)... just careless and sloppy. The elabator was dirty and the fans was noisy and broken so that there was reallt bad and no no fresh air in the elavator
Patricia
2025 年 1 月入住 1 晚
8/10 还可以
GLENN
2025 年 1 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
one nite
Hotel was as expected. Good but not great. A little out dated. Even with the heat off the room was very warm. Decent breakfast
GLENN
2025 年 1 月入住 1 晚
10/10 超赞
Tyson
2025 年 1 月 11 日
Tyson
2025 年 1 月入住 1 晚
8/10 还可以
Timothy
与家人出行
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good!
We appreciated upgrading us to two adjoining rooms in leu of three in one room with a sleeper sofa. thanks!
Shower hot water was warm and the sink hot water in room 328 was hot. Street was noisy with truck traffic early in the morning.