This was a lovely hotel with a friendly, accommodating staff. In general a great experience except a couple things.
1. It’s not on the beach, but across train tracks. The public beach is walkable and a private beach available through a sister property but not super convenient.
2. While the hotel overall was lovely, our room smelled like a wet ashtray. It was overbearing and gross. We only stayed one night or I would have asked to change rooms. Not all rooms smelled - the other room for our party seemed fine. Our room was so smelly.
Other than the smelly room, it was a lovely hotel. The bar was nice and the restaurant delicious. Hard to accurately assess as things were good except the smelly room.
Ingeborg
於 2024 年 10 月住了 1 晚
2/10 很差
Jeanine
多人同遊
2024年10月18日
讚好:住宿狀況
不滿:職員與服務和設施服務
This resort is NOT beach front. You must take a bus down to beach area. There is NO other food or shopping around. It is 50 euro to taxi into the Marina or town area for other food choices. Very expensive. The staff here were dismissive and uniterested in any sort of customer care. We were never even acknowledged when entering lobby or restaurant. We felt discriminated against due to being english speaking. There were so many issues I recommend choosing anywhere but this resort. It is loud. I could smell smoke ever night through vents even though we were in non smoking room. The Restaurant was often quite empty yet we were asked everytime if we had reservations. As other guest arrived, they were NOT questioned about reservations. They were all European. The Bar and Cafe area was NEVER staffed. The front desk often had several huddled around a computer ignoring us. There is nobody to help with bags either. If you need temperature adjustments in room you must call front desk and only they can adjust. It is a shame as the Spa is very nice facility but the communication is difficult. What kind of 4 star resort and Spa doesn't provide Shampoo and conditioner? Barely a 2 star.
Jeanine
於 2024 年 10 月住了 6 晚
10/10 優異
gregg
2024年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This has an amazing spa, and a very good restaurant. I would definitely stay here again.
gregg
於 2024 年 10 月住了 2 晚
10/10 優異
Gabriela
伴侶同遊
2024年10月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing staff and facilities. You do need to take a shuttle to the beach but the driver was our favourite and is a short drive. Resort was very clean and comfortable. Parking was easy behind the resort in their parking lot.
Gabriela
於 2024 年 10 月住了 2 晚
10/10 優異
Nanette
家人同遊
2024年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall we had a lovely experience. When booking, I did not realize that there was a train track between the Resort and the beach - but this was easily overcome with a 3 minute shuttle ride provided by the resort.
Nanette
於 2024 年 9 月住了 3 晚
8/10 不錯
Felicity
2024年8月29日
讚好:整潔度、職員與服務和住宿狀況
Felicity
於 2024 年 8 月住了 4 晚
10/10 優異
Olivier
2024年8月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Olivier
於 2024 年 8 月住了 1 晚
10/10 優異
Saira
2024年8月23日
Saira
於 2024 年 8 月住了 5 晚
10/10 優異
Kalejhi
2024年8月4日
Kalejhi
於 2024 年 7 月住了 5 晚
10/10 優異
Carlos
多人同遊
2024年7月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice surprise to stay in a hotel that had many options to enjoy a day in the beach.
Very close to Castellomare del golfo and great beach just in front of the hotel.
Courteous staff and good breakfast
Carlos
於 2024 年 7 月住了 3 晚
4/10 欠佳
Valentin
家人同遊
2024年7月28日
不滿:職員與服務和客房舒適度
Dåligt isolerat man hör i princip allt grabbarna gör dessutom orgniserar hotellet fester på taket som håller på i småtimmarna - det stör och man kan inte sova.
Restaurangen är förhållandevis dyr jmf med kvliten.
Valentin
於 2024 年 7 月住了 4 晚
10/10 優異
Lena
2024年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lena
於 2024 年 7 月住了 14 晚
10/10 優異
Mardo
伴侶同遊, 多人同遊
2024年7月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
property close to the beach with their own private beach and restaurant clean new property we got the room in the corner of the hotel which had partial view
Mardo
於 2024 年 7 月住了 1 晚
10/10 優異
Craig
多人同遊
2024年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great resort, especially enjoyed the restaurant with servers Sal and Enzo, they were fantastic! Overall great stay! Only suggestion would be to make the webpage clearer that the beach is one row away and you have to walk under the railroad. Was a little disappointed on arrival but grew to love our time there.
Craig
於 2024 年 6 月住了 3 晚
10/10 優異
Paula
多人同遊
2024年6月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing spa and pool The best hotel in the area
Paula
於 2024 年 5 月住了 5 晚
10/10 優異
Ralf
2024年5月24日
Ralf
於 2024 年 5 月住了 1 晚
6/10 一般
Dorte
2024年5月23日
讚好:整潔度和住宿狀況
Dorte
於 2024 年 5 月住了 1 晚
10/10 優異
Edgar
2024年5月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Auf jeden Fall zu empfehlen
Edgar
於 2024 年 5 月住了 7 晚
10/10 優異
FREDERIC
2024年4月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très bien!
Très bon hôtel, récent, bien entretenu. Le spa est très bien également. La situation géographique permet d’aller un peu de partout sur la côte ouest facilement.
FREDERIC
於 2024 年 4 月住了 5 晚
6/10 一般
Giuseppina
2024年4月17日
Giuseppina
於 2024 年 4 月住了 1 晚
6/10 一般
andre luiz
2024年4月12日
andre luiz
於 2024 年 4 月住了 1 晚
10/10 優異
Marie
多人同遊
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bellissima struttura, professionalità alla reception, Bellissima spa, ma troppa gente chiassosa, avrei desiderato un pò di silenzio dalla parte degli ospiti, gradito il ristorante e colazione davvero ottime e abbondante