「The resort was in a good location easily accessible to downtown playa del Carmen. However the staff were not very helpful and slow with service. Only two sit down restaurants, Mexican one was good but Italian was not good. The buffet didn’t have a ton of options, omelets were good in the morning but that was it. The room was clean and good. If you want to have drinks beside the pool or beach and don’t care about the food, and want to spend time outside the resort it is good otherwise would not...
「I strongly do not recommend staying at this hotel. Here are the reasons for my disappointing experience:
1. Terrible Noise and Location
The soundproofing is absolutely terrible. The hotel is located in a very noisy area, with several bars downstairs blasting deafening music until 2 AM every single night. It’s impossible to get a good night’s sleep.
2. Poor Hygiene and Room Conditions
The cleanliness of the rooms was appalling. There were water leaks on the walls, stains on the bedding, and...
「Solo el desayuno ,se entiende que solo es café y pan ,pero en la carta solo tenían huevo solo ,entonces falta que surtan la cafetería y cuenten con lo que ahí se ofrece en el menú, como chilaquiles, hot cakes, con eso que surtan estaría más completo no le hace que temgamos que pagar al fin tuvimos que salirnos a consumir entre lado para obtener un desayuno más completo .」