Zhejiang Wedding Hotels

"I really wanted to love the hotel as much as I liked other Alila properties but it was a disaster. I understand that some people may have a good experience there but mine was a disaster. The mountains around are nice but the room was so filthy, it was just unbelievable. It is basically a resort one hour from Anji with nothing around so you are trapped there. being trapped in a nice place is fine for a few days but they rooms are ugly and disgusting, they are all smoking (despite what this...

"good, but the food (breakfast) is not good, you should to improve it"

"服務人員態度很友善，房務員阿姨人很好，很有笑容。"

"Nice surroundings but the villa is very cold in winter. We stayed a night in the winter. The villa was extremely cold. We called the front desk; a technician came to check and admit AC is not strong enough and would get a heater for us. But the heater never came and we had to call front desk again for a quilt. Avoid the villas in winters."

"mind blowing stay "

"Average property, Great Location, indifferent staff."

"The hotel is comfortable and clean overall. Staff is friendly. Only issue is that the phone line in the room not work properly to reach out."

"Nice resort. Mainly visited by Chinese people so most of the staff is not speaking good English. The ones that do speak English really tried hard to help, though."

"Overall, the services levels are pretty satisfying, good job!!"

"The staff are awesome! All were very courteous and thoughtful, they helped to push our luggages whenever we bumped into one. Special thanks to Ms Maggie 王淑霞 from room upkeep. I was very busy working in the room so I had no time to make up room. When I left my room, she will take the initiative to come up to me to book a time to change dirty cups and provide new bottles of water. So thoughtful! We had a wonderful stay. "