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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; French cuisine
Meeting facility
Reviews
9.6

Exceptional

Popular amenities

  • On private beach
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • BarBarBar
  • Hot tubHot tubHot tub
  • Air conditioningAir conditioningAir conditioning
The price is HK$2,057
Price available on 2024/06/09

Explore the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang
  • Popular LocationPhu Quoc Prison6 min drive
  • Popular LocationAn Thoi Cable Car Station11 min drive
  • Popular LocationSao Beach11 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)34 min drive
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Room options

View all photos for House, Multiple Bedrooms, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

House, Multiple Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Balcony

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Garden view

Room, 2 Double Beds, Non Smoking, Balcony

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel
On private beach
Pool
Breakfast included
Spa
9.2 out of 10, Wonderful, (269)
The price is HK$1,266
per night
16 Jun - 17 Jun
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

About the area

Phu Quoc

Located on a private beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a neighbourhood in Phu Quoc. An Thoi Cable Car Station and Walking Street Phu Quoc are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kiss of the Sea Show and Ham Ninh Fishing Village. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Phu Quoc travel guideOpens in a new window
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Phu Quoc Prison - 6 min drive
  • Khem Beach - 8 min drive
  • An Thoi Cable Car Station - 11 min drive
  • Sao Beach - 11 min drive
  • Sun World Hon Thom Nature Park - 82 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • ‪Aura Seafood & Bar - ‬6 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Draft Beer - ‬10 min drive
  • ‪Lagoon Bbq & Vietnamese Cuisine - ‬9 min drive
  • ‪Anba Coffee - ‬94 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury family-friendly resort located in Khem Beach
You can look forward to a beach bar, a poolside bar and a terrace at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Fitness classes are offered at the 24-hour gym; the property also has shopping on-site, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and an outdoor entertainment area.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • A gift shop, barbecues and beach umbrellas
Room features
All 244 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: VND 900900 for adults and VND 450450 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pink Pearl
  • Tempus Fugit
  • Red Rum
  • French & Co
  • Department of Chemistry B

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Cycling
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7406 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Books
  • Comprehensive food waste policy
  • Couples dining
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 900900 for adults and from VND 450450 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access starts at 6:30 AM.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of 8 Jun 2024, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on 9 Jun 2024 start from HK$2,056.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Self-parking is free at this property.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located?

Nestled on the beach, this Khem Beach resort is 1.2 mi (1.9 km) from Khem Beach and 2.2 mi (3.6 km) from Phu Quoc Prison. Sunset Town Beach and Sao Beach are also within 6 miles (10 km).

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 187 reviews" "
Rating 8 - Good. 22 out of 187 reviews" "
Rating 6 - Okay. 5 out of 187 reviews" "
Rating 4 - Poor. 5 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanholtz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Stayed 3 nights in Jan 2024

4/10 Poor

Thuy

Travelled with partner
Disliked: Staff & service
From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Stayed 2 nights in Dec 2023

10/10 Excellent

MURAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Nin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Stayed 4 nights in Dec 2023

10/10 Excellent

Keegan

Stayed 4 nights in Dec 2023

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023

10/10 Excellent

HYUNSEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023