Guizhou Spa Hotel

"Resort di lusso perfettamente accessoriato. Ottima qualità del sonno. Inglese diffuso. Personale molto gentile. Consigliata la SPA molto pulita. Ricca colazione a buffet. Buon ristorante. Molto consigliato."

"Façade of a Business Hotel There's nothing charming or beautiful about this hotel, or the area it is in, so the only reason most people come is business (we were there as part of a vacation, but we were exceptions). Given that, you'd expect a front desk staff that spoke English, but most of them didn't speak a single word of English (there was one exception, who was also the only really friendly person we met behind the desk). You'd also expect accommodating policies - but when I accidentally...

"This Hyatt located in the new district it is very spacious in and out. The hotel services from the front desk to the room service are very good! Their employees are professional and willing to help when you have a requedt. As soon as you walk out of the hotel lobby the city streets are wide and not as crowded as the old district. You can find all kinds of shops and eating places. Restaurants in the hotel are beautiful but beware the price when you book a private room for dinner! "

"Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in....

"Amazing service and staff really helpful. Very clear room."

"Most of the staff are ignoring or careless what the customer need, I stayed 6 night without my bed light, I informed the front desk and never got fix, 😢"