Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!
Christian
於 2024 年 4 月住了 3 晚
10/10 優異
david
2024年5月3日
讚好:整潔度、職員與服務和住宿狀況
Fabulous
david
於 2024 年 4 月住了 3 晚
10/10 優異
HEATHER
2024年4月2日
讚好:職員與服務和住宿狀況
HEATHER
於 2024 年 3 月住了 3 晚
10/10 優異
steven
伴侶同遊
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the hotel. Thought Jean George was not on the same level as the hotel. Have dined at his restaurants for years. This was not very good. Would definitly return to the Mark but would look elsewhere for dining.
steven
於 2024 年 3 月住了 1 晚
6/10 一般
Stephanie
商務旅客
2024年3月21日
不滿:職員與服務和住宿狀況
Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.