Chun Tung, it seems you've given us a low rating. We're truly disappointed to hear this. We believe there are areas for improvement and would appreciate any specific feedback. Please feel free to contact our customer relations team to discuss any issues you might have encountered. We'd like to ensure your next visit is more satisfying.Brendan MoraesManaging Director

Jiun-Chin, it's certainly disappointing to read about your recent experience. We apologize for the difficulties in your accommodations, especially those related to the bathroom conditions. It is alarming as we always strive to keep our guests safe and comfortable. The situation you've described is not reflective of the typical guest experience at our facility and we'd like the opportunity to make things right. We sincerely hope that you will choose to discuss this further with us by directly reaching out to our leadership team. Your feedback is highly valuable, and we'll ensure it is used to improve future stays for our guests.Brendan MoraesManaging Director

We appreciate the feedback, Amanda.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.Brendan MoraesManaging Director

Thank you for sharing your honest feedback with us, Stephanie. We will share your positive remarks with the team and we hope to host you in the near future.

Good day,We are sorry to hear that you did not enjoy your stay with us.Kindly contact the hotel directly to further assist.Thank you,The Manhattan at Times Square Hotel Team

Erin, thank you for sharing your feedback. We're sorry you were dissatisfied with certain aspects of your stay. Your comments regarding the facility and charges are noted. We are committed to continually improving and appreciate guests sharing their experiences.Brendan MoraesManaging Director

Aaron, thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations. Your comments about the bed and bathroom space have been noted. Our team continually strives to enhance guest comfort and will certainly look into these aspects. We appreciate your input and hope to have the chance to provide a better experience in the future.Brendan MoraesManaging Director

Cheryl, it is unfortunate that your experience did not meet your expectations. Your feedback is important, and it will be used to make improvements. Thank you for taking the time to rate your stay.Brendan MoraesManaging Director

We appreciate you taking the time to share your feedback, Kenneth.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.Brendan MoraesManaging Director

Wayne, thank you for sharing your feedback. It's disappointing to hear about your experience. Your comments are essential as they help identify areas for improvement.Brendan MoraesManaging Director

Stacey, thank you for highlighting the great location. It's unfortunate that various aspects of your stay did not meet expectations. Your input about the interior and functionality is important, and our team is continuously working on improvements. We appreciate your feedback and hope for an opportunity to provide a better experience in the future.Brendan MoraesManaging Director

Areej, it seems your overall experience didn't meet your expectations. We're truly sorry for any inconveniences, and we appreciate your feedback. We'll ensure to look into the matter in a bid to continually improve our customer experience.Brendan MoraesManaging Director

Eduardo, nos desanima saber de tu experiencia. La limpieza es una prioridad para nosotros y le ofrecemos nuestras disculpas si algunos aspectos de su visita no cumplieron con sus expectativas. Sus comentarios son parte integral de nuestro proceso de mejora continua y ciertamente serán considerados. Esperamos sinceramente tener otra oportunidad de brindarle una experiencia más satisfactoria.Brendan MoraesManaging Director

Dayane, thank you for sharing your experience. We're concerned to hear about the issue you mentioned with your reservation and the subsequent attention from our team members. We value all our guests and appreciate your feedback as it helps us improve. Please consider reaching out to provide more details, so we can address any concerns.Brendan MoraesManaging Director

Sanna, we regret to hear about the challenges you faced with the air conditioning and lack of body wash. Your comfort and satisfaction are of utmost importance to our team members. It's unfortunate to hear about the inconvenience you experienced during your stay. We value your feedback and will utilize it to improve our future guest's experiences. Thank you for sharing.Brendan MoraesManaging Director

Rene, we regret to read that you felt the establishment could use some refreshing and additional attention to cleanliness. We continuously strive to enhance our environment and keep it comfortable for guests. Your feedback is greatly appreciated. It will certainly be heeded in our ongoing efforts to improve every visitor's experience. Thank you for taking the time to share your thoughts.Brendan MoraesManaging Director

Depesh, it seems your experience didn't live up to expectations. We value your feedback, though it's unfortunate we're unable to identify any specific issues. We strive to learn, improve and deliver a great stay to each guest. We'd appreciate another opportunity to serve you better.Brendan MoraesManaging Director

Holly, it's a regret that your check-in experience, along with room accommodations and towel availability, didn't meet your expectations. We're continually striving to deliver exceptional service, and it's unfortunate to see you didn't encounter that. For the inconvenience regarding dining options, we try to offer a variety of choices nearby to suit different tastes. Your candid feedback is appreciated and will help us improve.Brendan MoraesManaging Director

Loknath, it's disappointing to hear that your recent stay didn't meet your expectations. We are always working to enhance guest experiences and your feedback will be taken into account. We hope for the chance to make a better impression in the future.Brendan MoraesManaging Director

Brittany, it's unfortunate to hear your experience wasn't as smooth as expected. We strive to maintain efficient check-in processes as we understand there is nothing better than getting upstairs and relaxing after a long day of travel. Rest assured, that feedback like yours is taken seriously and being addressed. We hope there is an opportunity to better your experience in the future.Brendan MoraesManaging Director