The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
於 2022 年 8 月住了 3 晚
8/10 不錯
jiaju (la paz)
家人同遊
2022年6月26日
讚好:整潔度、設施服務和住宿狀況
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
於 2022 年 6 月住了 10 晚
2/10 很差
Chiu bun
商務旅客
2022年4月28日
不滿:整潔度、住宿狀況和客房舒適度
old hotel
Chiu bun
於 2022 年 4 月住了 3 晚
4/10 欠佳
TingHsiang
2021年12月19日
TingHsiang
於 2021 年 12 月住了 1 晚
10/10 優異
Jianbo
家人同遊
2024年5月21日
讚好:整潔度、職員與服務和住宿狀況
Recommend to everyone
Jianbo
於 2024 年 5 月住了 1 晚
10/10 優異
Julie (oakton)
伴侶同遊
2024年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an excellent stay. Everything was clean, the room was comfortable, the staff was friendly, the location was excellent. The value (by New York standards) was outstanding. We appreciated the room service and carry-out options.
Julie
於 2024 年 5 月住了 2 晚
8/10 不錯
Kar-Lai (Penn Valley)
家人同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Line too long for checking in and out. Need more staff when the line is long. No seating area at the lobby either. It’s tough on elderly waiting in line for 30’ to check in. WiFi doesn’t work in the room. It doesn’t need room key to get onto the elevator, a feature that most hotels have, and left me a bit unsafe.The room is spacious and clean. Staff not particularly friendly or helpful